At Larbr.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help with our refund and return policy.
1. Returns
You have [Insert Number] days to return an item from the date you received it. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by proof of purchase (receipt or order number)
2. Non-Returnable Items
Certain types of goods are exempt from being returned, including:
- Perishable items such as food, flowers, or magazines
- Customized or personalized products
- Digital products or downloads
- Health and personal care items (e.g., cosmetics, skincare)
3. Refunds
Once we receive your item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to your original method of payment. The refund will be processed within [Insert Number] business days.
Please note that shipping costs are non-refundable. If you receive a refund, the original shipping cost will be deducted from your refund.
4. Late or Missing Refunds
If you haven’t received a refund within the stated timeframe, please check your bank account again. Then contact your credit card company or bank, as there may be some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at [Your Email Address].
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [Your Email Address] with details and proof of the damage or defect.
6. Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For return shipping instructions, please contact us at [Your Email Address] for assistance.